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           ðŸ”’ PRIVACY POLICY

Last Updated: January 1, 2025

 

1. Introduction

Canton Energy (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our energy audit and correction services.

By using our site or submitting information, you agree to this policy.

2. Information We Collect

We collect information to analyze your electric bill and provide service, including:

  • Personal Data: Name, phone number, email address, and service address.

  • Account Data: Utility account numbers, supplier details, and energy usage information.

  • Technical Data: Device type, IP address, and browsing behavior (via cookies).

3. How We Use Your Information

Your information is used to:

  • Conduct bill audits and identify overcharges or misapplied rates.

  • Contact your supplier or utility (with your consent) to correct issues.

  • Communicate updates, results, or service confirmations.

  • Improve our website and customer experience.

We will never sell or rent your information to third parties.

4. Data Sharing

We may share your data only with:

  • Authorized suppliers or utilities for correction and verification.

  • Service providers who securely manage our communications and data systems.

  • Regulators, if required by law or subpoena.

All partners are contractually obligated to protect your data and use it only for authorized purposes.

5. Data Protection

We maintain strict security measures including:

  • Encrypted transmission and storage.

  • Secure data access controls.

  • Regular audits of our systems for vulnerabilities.

While no system is 100% secure, we work continuously to safeguard your information.

6. Your Rights

You have the right to:

  • Request access to your stored data.

  • Ask for corrections or deletion.

  • Withdraw communication consent.

Contact mail@cantonenergy.com to make any such requests.

7. Cookies

We use cookies to enhance site performance and track aggregate traffic. You can disable cookies in your browser, but some site functions may not work as intended.

8. Updates

We may revise this Privacy Policy occasionally. The newest version will always be available on our website.

♿ ACCESSIBILITY STATEMENT

Effective Date: January 1, 2025

Our Commitment

Canton Energy is committed to making our website accessible to everyone, including users with disabilities.
We follow the Web Content Accessibility Guidelines (WCAG) 2.1 to ensure our site is perceivable, operable, and understandable for all.

Accessibility Features

  • Readable text with high contrast.

  • Keyboard navigation support.

  • Descriptive alt text for all images.

  • Responsive layouts for mobile and desktop users.

  • Simple, consistent navigation.

Continuous Improvement

We regularly test and update our website to maintain accessibility standards and invite feedback from users to improve further.

Need Assistance?

If you encounter any barriers while using our site, please reach out so we can help:

We will respond promptly and provide information or assistance in an accessible format.

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